Help
How Relay2Trade works, from your first sign-in to a running app. New here: start with Getting started.
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Getting started with Relay2Trade
The whole first path for a new customer, step by step: creating your account, confirming your email, the demo day and choosing a plan, getting the app running, signing in MetaTrader 5 and Telegram, adding your first listener on Watch, a dry run, and switching to Auto. Each step links to the article with the details.
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What Relay2Trade is
Relay2Trade copies trading signals from the Telegram groups and channels you follow into your own MetaTrader 5 account, inside limits you set. The words you meet (the app, the Desk, profiles, listeners, the signal story, plans), what happens from a Telegram message to a MetaTrader order, and what Relay2Trade needs from you.
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How to copy Telegram signals to MetaTrader 5
The ways to copy trading signals from Telegram groups and channels into MetaTrader 5 (by hand, with a copier on your own computer, with a copier on a VPS), what each one needs, and how it is done with Relay2Trade, step by step, from a new account to a group trading on Auto.
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Choosing a Telegram signal copier for MT5: what to look for
A practical checklist for choosing a program that copies Telegram signals into MetaTrader 5: reading any format and language, follow-up messages, daily and per-group risk limits, signals without a stop-loss, running around the clock, where your passwords are typed, a dry run before going live, a reason for every skipped signal, and price and trial, each with how Relay2Trade handles it.
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Telegram signal copiers compared: cloud services, Expert Advisors and apps
The three ways a Telegram signal copier for MetaTrader can work (a cloud service, an Expert Advisor inside MetaTrader, an app on your own machine), what each means for running it, your broker login and your costs, named examples as their makers describe them, and when Relay2Trade fits and when it does not.
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Running a signal copier 24/7 on a VPS
Why a signal copier on a computer that sleeps misses signals, the ways to run the Relay2Trade app on a VPS around the clock, what happens when a VPS restarts, and how to manage it all from the Desk on your phone.
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Where the app runs
Every way to run the Relay2Trade app (a VPS created for you, a VPS in your own DigitalOcean account, a VPS or Linux machine you already have, your own Windows PC), how to choose between them, what to do on a Mac, when the app trades, and how to change your choice later.
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Installing on Windows
How to download and install the Relay2Trade app on a Windows PC or Windows VPS, sign it in the first time, keep it running in the tray and starting with Windows, how updates work, how to uninstall it, the Windows warnings you may see, and what the app sets up by itself.
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The app's window on Windows
A map of the Relay2Trade app's window on a Windows computer or VPS: the left menu and each page, the top bar, the status bar, the banners that appear above a page, Help and the guided tours, tips, the tray, and what to do when the window shows a problem.
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Installing on Linux
How to run the Relay2Trade app on a Linux VPS or a Linux computer with the one command the Desk gives you: which systems and machine sizes it needs, how long the command stays valid, "Give me more time", what happens after a restart, how updates work and how to stop or remove it. On Linux the app has no window: everything is done in the Desk.
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Running Relay2Trade on a VPS
Every way to run the app on a VPS: "VPS: Quick install" (a VPS created for you with the app already on it), a VPS in your own DigitalOcean account, a Windows VPS you set up yourself and a Linux VPS with one command, with choosing a location, restarts, managing a VPS from the Desk and what happens when a paid VPS ends.
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Signing in
Every way to sign in to Relay2Trade: the Desk, on a computer or a phone, and the app on Windows, on Linux and on a VPS; what "Confirm it is you" asks; how to sign out; and what happens when an app is signed out.
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Computers and moving the app
How Relay2Trade runs on one computer at a time, the list of computers in the Desk and what each state means, how to move the app to another computer or VPS, what happens to the old one, how to sign a computer out or back in from anywhere, and what "Sync settings & listeners" carries over when you move.
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Account security
What you find under Desk → Account → Security and how to use it: your password and Google sign-in, your email address, two-factor authentication, signed-in browsers and recent sign-ins, the computers running the app, the confirmations asked before sensitive steps, and closing your account.
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Your account and your data
Your details in the Desk: your name, the email you sign in with, news and offers by email, the copy of your data you can download, the legal pages, how new Terms are announced and accepted, the time zone of our emails, and closing your account.
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Connecting MetaTrader 5
How to log a profile in to your MetaTrader 5 account from the Desk or from the app's window: the account number, password and server, finding your broker's server, accounts already found on the computer, demo and live accounts, netting and hedging, the trading bridge and algo trading, "Repair", what each status means, and what to do when the login is refused.
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Connecting Telegram
How a profile signs in to your Telegram account, with a QR code or with your phone number and the code Telegram sends, plus the two-step password; how to choose groups, channels and topics; what the app reads; what "login required" means; and how to sign Telegram out.
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The Desk and the Desk on your phone
The Desk, your Relay2Trade control panel at relay2trade.com/control, in any browser: its header and live status, the Overview card by card, the other pages, tips, Help and tours, what remote control needs, and the Desk on your phone's home screen.
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Inbox and notifications
The inbox in the Desk and in the app's window, every kind of notice and what its sign means, the buttons on notices, how reading and clearing work across your devices, how long notices are kept, notifications on your computer and phone, the emails that come with some notices, and what to do when notifications do not arrive.
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Emails you receive
Every email Relay2Trade sends you, grouped by what it is about: what each one says, when it comes, what its buttons do, which ones the "News and offers by email" switch controls, and what to do when one does not arrive.
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Listeners and modes
A listener connects one Telegram group or channel to Relay2Trade, with its own mode and rules. This article covers adding a listener, groups with topics, the modes Watch, Manual and Auto, approving signals, switching a listener off, dry runs, a listener's own settings and how many listeners your plan runs at once.
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How a signal is read
How a message in your Telegram group becomes a trade in MetaTrader 5: which messages are read, what the AI understands in them, what is left alone, how follow-up messages find their trade, and what happens to late messages, duplicates, edited posts and messages that name no instrument.
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Entries, limit orders and stop orders
How a listener enters a signal: at market or with a limit order at the signal's price, where a limit waits inside an entry range, what happens when the price is already better, buy stop and sell stop orders, straddles, how long a waiting order stays, and what happens when it expires.
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The signal story
How to read what happened to a signal, in the app's window and in the Desk: the signal list and its filters, every status, the story with what was read, how it was sized and why it was traded or skipped, the trades per take-profit, the buttons on a signal, the activity lines, and how to report a message that was read wrong.
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Why a signal was skipped
Every reason Relay2Trade gives for not trading a signal, or part of one, with what it means and what you can do, grouped by what stopped it: the message, the listener, the day's limits, open positions, the account, stop-loss rules, symbols, price and spread, time, your plan, and MetaTrader or the connection. It also lists the signals that wait for you instead, the lines that only explain the size, and the broker's refusals.
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How settings work
How a profile's trading settings are organised, where you change them, how defaults, restoring, the setup questions and syncing work, and how a listener's "Settings of its own" combine with the profile's when a signal is traded.
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Position sizing and safety limits
How Relay2Trade works out the size of each signal (risk % of equity, fixed cash or fixed lots), and every limit that caps what is open, guards the moment of entry, and decides when and which signals trade.
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Daily loss limit, daily profit target and signals per day
How "Max daily loss", "Daily profit target" and "Max traded signals per day" work: what they count, money or percent, the broker's day, the four switches that decide what happens at the line, a listener's own limits, and examples.
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Stop-loss settings and the group's follow-up messages
What Relay2Trade does with a signal that has no stop-loss, the default stops per kind of instrument, your own stop-loss, moving the stop to the entry, and how the group's later messages ("close it", "SL to BE", "close half", "move TP") are followed or ignored.
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Take-profits, trailing stop and runners
How Relay2Trade trades a signal with several take-profits, how the size is shared across them, how the stop moves as targets are reached, how runners (trades with no take-profit) are followed and closed, and what happens when the price already passed a target or the group turns the other way.
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Profiles and MetaTrader accounts
What a profile is, how to add, rename and delete one, its own MetaTrader and Telegram, the trading switch, how many profiles your plan runs at once, and how to run several accounts side by side.
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Plans, licence and billing
The plans and their prices, what each one includes, the free demo day, what happens at a plan limit, the VPS on your plan, and how paying, renewals, failed payments, cancelling, refunds and discounts work.
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Subscriptions and time on your plan
How a Relay2Trade subscription runs from the first payment to its end: renewals, the demo day, free days and access passes and the order they run in, changing plan, the VPS on your plan, failed payments, cancelling and coming back, with worked examples.
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Your limits explained
How your plan limits are worked out: what each limit counts, what adds to it (levels, cards, invited friends, prizes and gifts), how the parts add up and for how long, when the daily and monthly counts start again, what happens the moment a limit is reached, and where the Desk shows it all.
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Promotions, coupons and inviting friends
The Promotions screen in the Desk and in the app: redeeming a coupon code, what a code gives and what the messages mean, the promotions running now, the discounts waiting for you, the offers that are always on, the "Post about us" contest, and inviting friends: your link and code, what your friend gets, what you earn, and the invite ladder.
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Levels, seasons and the shop
How Relay2Trade rewards using the app: XP and levels, streaks and quests, badges and looks, seasons with their track and boards, cards in the Inventory, Sparks and the shop, and inviting friends.
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XP and levels
How XP is earned and paid, what boosts it, the XP each level needs, what each level gives, when level rewards are handed over, and where to follow it all in the Desk. With examples.
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Items and the Inventory
Every item a Relay2Trade account can hold: cards that raise plan limits, free days, access passes and the demo day, XP cards and boosts, streak shields, discounts, perks and looks. Where each comes from, how the Inventory and "Use now" work, how items add up, how long they last, and what you see while they run.
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Seasons
What a Relay2Trade season is and how to take part: season XP, the free season track and its tiers, buying the rest of the track, the boards and how places are decided, the prizes, what happens when a season ends, and the season emails.
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Looks and your public profile
The icons, borders and titles you can wear in Relay2Trade, their rarities and where each comes from, how to change your look and your board name in the Desk, where other people see them, and your public profile: its address, what it shows, what it never shows, and how to hide it.
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Writing a review
Who can review Relay2Trade, where to write your review, what the form asks, how a review is read before it is published, the Reviewer badge it earns, where reviews are shown, and how to change or delete yours.
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Languages
The 13 languages Relay2Trade speaks, how one language setting on your account carries the Desk, the app's window, emails and notifications, how to change it in the Desk, in the app and in the installer, what stays in English, and how signals are read in any language whatever your setting.
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Using an AI assistant with Relay2Trade
Connect Claude, ChatGPT or another AI assistant to your Relay2Trade account and it can set things up with you: see where your account stands, get the app running on a VPS, add and tune your listeners, change your settings, read your signals and notifications, use your items, shop with your Sparks, write to support and prepare the payment for a plan. What an assistant can and cannot do, how to connect it, signing up through one, and how to disconnect it.
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Getting support
Every way to reach the people behind Relay2Trade and to get an answer: tickets in the Desk and in the app, sending the app's log, reporting a signal that was read wrong, feedback, Telegram, email, the service status page and the help articles, and what to put in a request.
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Troubleshooting
What to do, by symptom, when Relay2Trade does not behave as you expect: no trades, the app offline, MetaTrader or Telegram disconnected, approvals, follow-ups, trades closed by themselves, stops, lot sizes, symbols, the licence, a VPS after a restart, notifications, and reaching support.
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Glossary
Every term a Relay2Trade customer meets in the app, the Desk and the website, A to Z, each in a sentence or two with a link to the article that explains it.